Agency EnabledAIAgency EnabledAITeam members may already use ChatGPT, Claude and AI apps every day. But adding AI tools does not change how the agency itself works when knowledge is scattered, context gets rebuilt and workflows still depend on individuals.
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Agency Enabled AI grew out of Steve Berke's work inside Always Open Commerce while figuring out how an agency should operate when people and AI work together across the business.
Always Open Commerce remains AEA's affiliated operating digital agency and proving ground. The approach is built from operating work first, with evidence required before broader performance claims are made.
Audit
Replatforming
Optimization
Understand what should change first, why it matters, and how the operating model should evolve.
6-9
employees
Agencies in this range can also be a fit when their operating complexity supports the work.
10-20
employees
AEA is initially focused on digital marketing and ecommerce agencies within this range.
21+
employees
Agencies of this size generally follow a phased or custom approach.
Agency Replatforming is redesigning how an existing agency operates so its knowledge, workflows, people, systems and AI work together. It moves the conversation from which AI tools people use to how the agency itself should work in the AI era.
No. Automation is one possible component. AEA starts with the operating foundation the work depends on and only recommends automation where the process, context, controls and technical conditions support it.
Not by default. The Audit determines what should be retained, connected, changed, replaced or left alone.
For standard qualified engagements, the paid Audit comes first. It assesses the current operating model, identifies priorities and risks, recommends the Replatforming sequence, and confirms final Program scope and price.
Start with the Audit to understand what should change first and the likely Program investment.